Shipping policy
Thank you for shopping with Droowel. Below you will find details about our shipping process, timelines, and options. If you have any questions, please contact our customer service team at rklpproducts@gmail.com.
Processing Times
- Orders are typically processed within 1-3 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Options
-
Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days
-
Overnight Shipping: 1 business day
- Shipping costs are calculated at checkout based on your location and order size.
International Shipping
- We offer international shipping to select countries. Delivery times and costs vary by destination.
- Customs, duties, and taxes may apply and are the responsibility of the customer.
Tracking Your Order
- Once your order has been shipped, you will receive an email with a tracking number to monitor your shipment.
Delivery Issues
- If your package is delayed, lost, or arrives damaged, please contact us at rklpproducts@gmail.com within 7 days of delivery.
- We are not responsible for delays caused by the carrier or incorrect shipping addresses provided by the customer.
Free Shipping Promotions
- Free shipping promotions may be offered during promotional periods. Details will be provided at checkout.
Returns and Exchanges
For more information on how to return or exchange an item, please refer to our Return Policy.
We strive to make your shopping experience as seamless as possible. Thank you for choosing Droowel!